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Your next internet service provider decision starts here. The Highland Broadband Essential 150 brings 150 features & details you’ll want to know — including favorites like general information, service availability, network technology & speed & performance.
ONT Placement Requirement Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service. with a difference of 16.0 points
A fast snapshot of the Highland Broadband Essential 150, covering its standout detail and what you can expect right out of the box.
Highland Broadband Essential 150
Highland Broadband Essential 150 offers dependable speeds for light to moderate home use. It is great for browsing, streaming, and daily online tasks. Ideal for individuals and smaller households.
Details & Facts 150
Features measured. Drama avoided.
Want to know what’s behind the logo? The Highland Broadband Essential 150 internet service provider got the full treatment: from features to performance to what people actually say.
66 Internet Service Providers in this range Streaming, Gaming, Work-from-home, Browsing
Highland Broadband Essential 150
This service is well-suited for a variety of demanding online activities including high-definition Streaming, responsive Gaming, productive Work-from-home tasks, and general Browsing. The listed use cases cover common internet demands.
Describes the ideal intended usage scenarios.
When it comes to Use Case Type, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 8 score measurement.
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62 Internet Service Providers in this range Indoor
Highland Broadband Essential 150
The service is primarily designed for Indoor use, meaning the main equipment and network access point are intended to be installed within a building. This optimizes signal strength and equipment longevity.
The recommended environment for optimal service performance.
When it comes to Ideal Environment, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 3 score measurement.
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Highland Broadband Essential 150 Connection Type
What is the connection type?
99 Highland Broadband Essential 150 0 Votes Fiber
78 Internet Service Providers in this range Fiber
Highland Broadband Essential 150
Highland Broadband utilizes a Fiber connection, which delivers internet directly through fiber optic cables. This technology is known for its high speeds, low latency, and reliability.
Indicates the medium used to deliver the internet connection.
When it comes to Connection Type, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 21 score measurement.
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26 Internet Service Providers in this range Residential
Defines the general classification of the ISP plan.
When it comes to Service Type, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 3 score measurement.
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71 Internet Service Providers in this range Broadband
Shows the broader service classification.
When it comes to Service Category, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 8 score measurement.
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37 Internet Service Providers in this range Individuals, Families
Defines who the plan is targeted toward.
When it comes to Target Customer Segment, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 3 score measurement.
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23 Internet Service Providers in this range Home, Apartment
Indicates which property types the ISP supports.
When it comes to Supported Property Types, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 1 score measurement.
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Highland Broadband Essential 150 Service Tier Name
64 Internet Service Providers in this range Full Fibre Broadband
Identifies the marketing or tier label of the ISP plan.
When it comes to Service Tier Name, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9 score measurement.
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Highland Broadband Essential 150 User Profile Recommendation
What is the recommended profile for the user?
69 Highland Broadband Essential 150 0 Votes Based on Budget
80 Internet Service Providers in this range Based on Usage
The personalized recommendation for selecting the best service provider based on user-specific factors.
When it comes to User Profile Recommendation, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 11 score measurement.
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Highland Broadband Essential 150 Max Supported Users
Shows how many simultaneous users the plan can reasonably support.
When it comes to Max Supported Users, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 2 score measurement.
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Highland Broadband Essential 150 Max Supported Devices
Indicates how many devices can be connected without performance drops.
When it comes to Max Supported Devices, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 29 score measurement.
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55 Internet Service Providers in this range Centralized
An overview of the network architecture, indicating its structure and layout.
When it comes to Network Architecture Overview, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 16 score measurement.
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Service Availability 8
Highland Broadband Essential 150 Coverage Region
What is the coverage region?
29 Highland Broadband Essential 150 0 Votes Rural
49 Internet Service Providers in this range National
Highland Broadband Essential 150
Highland Broadband primarily focuses its coverage in Rural areas, aiming to bring high-speed fiber internet to underserved communities. This aligns with their mission to expand connectivity beyond urban centers, as stated on their website.
The geographical area where the service is available.
When it comes to Coverage Region, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 20 score measurement.
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Highland Broadband Essential 150 Availability Type
71 Internet Service Providers in this range Nationwide
Highland Broadband Essential 150
Highland Broadband's service is Regional, meaning it is available in specific geographic areas rather than nationwide. For more details on coverage, refer to the official Highland Broadband website.
Specifies the scale of availability.
When it comes to Availability Type, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 12 score measurement.
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Highland Broadband Essential 150 Service Qualification Requirement
58 Internet Service Providers in this range Conditional
Highland Broadband Essential 150
Service availability is Conditional, meaning it depends on factors like your exact location and the existing infrastructure. It's advisable to check your address on the provider's website to confirm eligibility.
The conditions or criteria that need to be met to qualify for the service.
When it comes to Service Qualification Requirement, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 11 score measurement.
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Highland Broadband Essential 150 Service Activation Eligibility
52 Internet Service Providers in this range Conditional
Highland Broadband Essential 150
Service activation is Conditional, which implies that eligibility for activation depends on factors such as property readiness or installation completion. This mirrors the "Service Qualification Requirement" indicating location-based factors.
Whether the service is eligible for activation in a particular area or under certain conditions.
When it comes to Service Activation Eligibility, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 17 score measurement.
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Highland Broadband Essential 150 Building Type Support
41 Internet Service Providers in this range Single-family home, Apartment, Condo
Lists property structures that can be serviced.
When it comes to Building Type Support, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5 score measurement.
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57 Internet Service Providers in this range Fiber Optic
The necessary infrastructure required for the service to be available.
When it comes to Infrastructure Requirement, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 22 score measurement.
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Highland Broadband Essential 150 Port Availability
Is there port availability?
Yes 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Indicates whether a physical port or connection line already exists at the address.
When it comes to Port Availability, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 13 score measurement.
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76 Internet Service Providers in this range Database lookup
Method used to confirm serviceability.
When it comes to Address Verification Method, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 7 score measurement.
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The primary technology used is Fiber, indicating that the core network and last-mile connections are based on fiber optic cables. This offers superior performance compared to traditional copper-based connections.
The main technology used to deliver the service.
When it comes to Primary Technology, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 14 score measurement.
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The service uses None as a secondary technology, indicating a pure fiber optic connection without reliance on older technologies like copper or coaxial cable. This ensures consistent, high-performance service.
Any supplementary technology supporting service delivery.
When it comes to Secondary Technology, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 19 score measurement.
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Highland Broadband Essential 150 IPv4 Support
Is IPv4 supported?
Yes 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Highland Broadband Essential 150
The service fully supports IPv4, which is the current standard for most internet addresses. This ensures compatibility with a vast majority of existing websites and online services.
Indicates the ISP supports IPv4 addressing.
When it comes to IPv4 Support, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9 score measurement.
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82 Internet Service Providers in this range Fiber-to-the-home
Technology used between network node and the customer's premises.
When it comes to Last-Mile Technology, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 17 score measurement.
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79 Internet Service Providers in this range Fiber Optic
The core infrastructure technology that carries data across the network.
When it comes to Backbone Technology, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 10 score measurement.
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Highland Broadband Essential 150 Channel Bonding Support
Is channel bonding supported?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether multiple channels can be combined to increase throughput.
When it comes to Channel Bonding Support, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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60 Internet Service Providers in this range DHCP, CGNAT
Network protocols supported by the ISP.
When it comes to Supported Network Protocols, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9 score measurement.
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Highland Broadband Essential 150 IPv6 Support
Is IPv6 supported?
Yes 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Indicates the ISP supports IPv6 addressing.
When it comes to IPv6 Support, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 10 score measurement.
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Highland Broadband Essential 150 Dual-Stack Support
Is dual-stack supported?
Yes 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Shows if IPv4 and IPv6 run simultaneously.
When it comes to Dual-Stack Support, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 10 score measurement.
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Highland Broadband Essential 150 Network Topology
What is the network topology?
69 Highland Broadband Essential 150 0 Votes GPON
64 Internet Service Providers in this range GPON
Describes the structural layout of the network.
When it comes to Network Topology, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5 score measurement.
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Highland Broadband Essential 150 Modulation Standard
What is the modulation standard?
99 Highland Broadband Essential 150 0 Votes OFDM
86 Internet Service Providers in this range OFDM
Indicates the encoding method for transmitting data.
When it comes to Modulation Standard, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 13 score measurement.
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84 Internet Service Providers in this range Excellent
Highland Broadband Essential 150
With an Excellent rating, this service is capable of consistently delivering high-quality 4K Streaming without buffering or degradation, even during peak times. This highlights its robust bandwidth capacity.
Rates performance for 4K video streaming.
When it comes to 4K Streaming Performance Rating, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 15 score measurement.
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81 Internet Service Providers in this range Excellent
Highland Broadband Essential 150
The service offers Good performance for cloud backup solutions, meaning users can expect reliable and reasonably fast data transfers to and from cloud storage. This is crucial for data security and accessibility.
Evaluates performance for cloud data transfers.
When it comes to Cloud Backup Performance, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 12 score measurement.
Don’t keep it to yourself — be the first to react and review the Cloud Backup Performance on Highland Broadband Essential 150 ◉ and help others decide!
49 Internet Service Providers in this range 25-100 Mbps
Maximum upstream bandwidth offered.
When it comes to Upload Speed, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 20 score measurement.
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Highland Broadband Essential 150 HD Streaming Performance Rating
88 Internet Service Providers in this range Excellent
Performance level when streaming HD content.
When it comes to HD Streaming Performance Rating, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 11 score measurement.
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Highland Broadband Essential 150 VPN Performance
What is the VPN performance?
59 Highland Broadband Essential 150 0 Votes Good
76 Internet Service Providers in this range Excellent
Indicates how well the network handles VPN connections.
When it comes to VPN Performance, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 17 score measurement.
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28 Internet Service Providers in this range 25-100 Mbps
Maximum downstream bandwidth offered.
When it comes to Download Speed, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 1 score measurement.
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When it comes to Typical Evening Speed, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 419.9 Mbps measurement.
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Average measured throughput during everyday usage.
When it comes to Real-World Throughput, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 382.7 Mbps measurement.
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Highland Broadband Essential 150 Latency
What is the latency?
10 ms 0Votes
15.45 ms (Average)
Measures responsiveness of the network.
When it comes to Latency, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5.5 ms measurement.
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Highland Broadband Essential 150 Jitter
What is the jitter?
2 ms 0Votes
4.75 ms (Average)
Variation in latency, relevant for voice and gaming.
When it comes to Jitter, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 2.7 ms measurement.
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Highland Broadband Essential 150 Packet Loss Rate
What is the packet loss rate?
99 Highland Broadband Essential 150 0 Votes None
52 Internet Service Providers in this range Low
The rate at which data packets are lost during transmission across the network.
When it comes to Packet Loss Rate, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 47 score measurement.
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77 Internet Service Providers in this range Excellent
Indicates service consistency during peak usage.
When it comes to Peak Hour Performance, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 22 score measurement.
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When it comes to Speed Consistency Score, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 1.9 % measurement.
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82 Internet Service Providers in this range Excellent
Rates suitability for online gaming.
When it comes to Gaming Performance Rating, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 17 score measurement.
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Data & Usage 9
Highland Broadband Essential 150 Unlimited Data Availability
Is unlimited data available?
Yes 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Highland Broadband Essential 150
This indicates that customers can use as much data as they need without worrying about data caps or extra charges. It provides peace of mind for heavy internet users.
Indicates whether the plan supports unlimited data usage.
When it comes to Unlimited Data Availability, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9 score measurement.
Don’t keep it to yourself — be the first to react and review the Unlimited Data Availability on Highland Broadband Essential 150 ◉ and help others decide!
Highland Broadband Essential 150 Peak and Off-Peak Quota
What is the peak and off-peak quota?
0 Highland Broadband Essential 150 0 Votes None
10 Internet Service Providers in this range None
Highland Broadband Essential 150
There are None of these quotas, meaning your data usage is not differentiated by time of day. This aligns with the "Unlimited Data Availability" feature, providing consistent internet access.
The difference in data usage allocation during peak and off-peak hours.
When it comes to Peak and Off-Peak Quota, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 10 score measurement.
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Highland Broadband Essential 150 Data Rollover Availability
Is data rollover available?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Indicates whether unused data rolls over to the next month.
When it comes to Data Rollover Availability, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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77 Internet Service Providers in this range Heavy Users
Indicates which user type the plan is suitable for.
When it comes to Heavy-Use Suitability, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 28 score measurement.
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49 Highland Broadband Essential 150 0 Votes Standard Priority
49 Internet Service Providers in this range Standard Priority
Defines how the user’s traffic is prioritized during congestion.
When it comes to Prioritization Policy, Highland Broadband Essential 150 ◉ is same as Internet Service Provider in this range ◉ .
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Highland Broadband Essential 150 Fair Use Policy Severity
What is the fair use policy severity?
39 Highland Broadband Essential 150 0 Votes Light
48 Internet Service Providers in this range Light
Indicates how aggressive the FUP restrictions are.
When it comes to Fair Use Policy Severity, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 9 score measurement.
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89 Highland Broadband Essential 150 0 Votes Web Portal
82 Internet Service Providers in this range App Dashboard, Web Portal
Tools available to monitor real-time data usage.
When it comes to Usage Transparency Tools, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 7 score measurement.
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The approach or strategy used to manage network traffic and ensure optimal performance.
When it comes to Network Management Policy, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 37 score measurement.
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Hardware & Equipment 15
Highland Broadband Essential 150 Modem Type
What is the modem type?
99 Highland Broadband Essential 150 0 Votes Fiber ONT
81 Internet Service Providers in this range Fiber ONT
Highland Broadband Essential 150
An ONT (Optical Network Terminal) is the specific type of modem used for fiber optic connections, converting optical signals into electrical signals for your home network. This device is essential for connecting to the Fiber network provided by Highland Broadband.
The technology type of the modem provided or required for the service.
When it comes to Modem Type, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 18 score measurement.
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Highland Broadband Essential 150 Gateway Device Type
66 Internet Service Providers in this range Modem-Router Combo
Highland Broadband Essential 150
The service utilizes a Separate Modem & Router setup, offering more flexibility for users who might want to upgrade or customize their router independently. This also allows for easier troubleshooting if one component fails.
Identifies the type of gateway hardware setup.
When it comes to Gateway Device Type, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 7 score measurement.
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35 Internet Service Providers in this range WiFi Router
Specifies the type of router included or supported.
When it comes to Router Type, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 4 score measurement.
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Highland Broadband Essential 150 UPS/Backup Power Support
Does the hardware support backup power?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether the hardware supports battery backup or UPS integration.
When it comes to UPS/Backup Power Support, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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Indicates whether a do-it-yourself installation kit is included.
When it comes to Self-Install Hardware Kit, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 16 score measurement.
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Highland Broadband Essential 150 Number of Mesh Nodes
How many mesh nodes are included?
9 Highland Broadband Essential 150 0 Votes Not included with service
Internet Service Provider in this range Who knows? (Help us out by suggesting one!)
Number of mesh nodes bundled with the plan.
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Highland Broadband Essential 150 Ethernet Port Count
How many Ethernet ports are available?
79 Highland Broadband Essential 150 0 Votes 4
53 Internet Service Providers in this range 4
Number of wired Ethernet ports available.
When it comes to Ethernet Port Count, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 26 score measurement.
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Highland Broadband Essential 150 Ethernet Port Speed
What is the Ethernet port speed?
1 Gbps 0Votes
1.51 Gbps (Average)
Maximum speed supported by the Ethernet ports.
When it comes to Ethernet Port Speed, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 0.5 Gbps measurement.
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62 Internet Service Providers in this range WiFi 6
The supported WiFi generation of the included hardware.
When it comes to WiFi Standard, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 12 score measurement.
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Highland Broadband Essential 150 WiFi Band Support
36 Internet Service Providers in this range 2.4 GHz, 5 GHz
Lists supported wireless frequency bands.
When it comes to WiFi Band Support, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 2 score measurement.
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Highland Broadband Essential 150 External Antenna Support
Does the hardware support external antennas?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Indicates whether external WiFi antennas can be added.
When it comes to External Antenna Support, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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Indicates whether the hardware works with mesh WiFi systems.
When it comes to Mesh Network Compatibility, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 13 score measurement.
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When it comes to Hardware Warranty, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 1.1 months measurement.
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79 Highland Broadband Essential 150 0 Votes Included in plan
71 Internet Service Providers in this range $0
Monthly cost to rent the ISP's hardware.
When it comes to Equipment Rental Fee, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 8 score measurement.
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Indicates whether the customer can buy the equipment outright.
When it comes to Equipment Purchase Option, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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Installation & Setup 11
Highland Broadband Essential 150 Installation Fee
What is the installation fee?
9 Highland Broadband Essential 150 0 Votes $0
29 Internet Service Providers in this range $0
Highland Broadband Essential 150
Highland Broadband offers $0 installation, making it easier for new customers to get connected without upfront costs. This can be a significant saving when setting up a new service.
Cost charged for the installation service.
When it comes to Installation Fee, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 20 score measurement.
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Highland Broadband Essential 150 Installation Type
What is the installation type?
39 Highland Broadband Essential 150 0 Votes Professional
39 Internet Service Providers in this range Professional
Highland Broadband Essential 150
A Professional installation ensures that your fiber optic service is set up correctly by a trained technician. This minimizes potential issues and optimizes performance from the start.
Defines how the service is installed.
When it comes to Installation Type, Highland Broadband Essential 150 ◉ is same as Internet Service Provider in this range ◉ .
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Installation of fiber optic cables often requires minor drilling to route the fiber from outside to inside the property. This ensures a secure and direct connection.
Whether drilling or modifications are needed during installation.
When it comes to Wall Drilling Requirement, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 18 score measurement.
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40 Internet Service Providers in this range Technician Activation
Highland Broadband Essential 150
Technician Activation means a professional will handle the setup and activation of your internet equipment. This ensures correct configuration and optimal performance from the start, as fiber optic installations often require specialized tools.
How the provided equipment is activated.
When it comes to Equipment Activation Method, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 21 score measurement.
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79 Highland Broadband Essential 150 0 Votes Fiber Drop
61 Internet Service Providers in this range Fiber Drop
Highland Broadband Essential 150
The service requires a Fiber Drop connection, indicating that a dedicated fiber optic cable runs directly to your premises. This type of wiring provides superior speed and reliability compared to older technologies.
Type of wiring needed for installation.
When it comes to Wiring Requirement, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 18 score measurement.
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Highland Broadband Essential 150 Professional Installation Availability
When it comes to Professional Installation Availability, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 13 score measurement.
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Indicates whether a technician must enter the customer’s home.
When it comes to Technician Entry Requirement, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 14 score measurement.
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When it comes to Self-Installation Difficulty, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 31 score measurement.
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Highland Broadband Essential 150 ONT Placement Requirement
Is there an ONT placement requirement?
Yes 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service.
When it comes to ONT Placement Requirement, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 16 score measurement.
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When it comes to Installation Duration, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 47.4 minutes measurement.
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The Low weather impact rating means the service is highly resistant to weather-related disruptions. Fiber optic connections are generally less affected by adverse weather conditions compared to wireless or satellite services.
The impact of weather conditions on the reliability and performance of the service.
When it comes to Weather Impact Rating, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 18 score measurement.
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Highland Broadband Essential 150 SLA Availability
Is there an SLA available?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether the service level agreement is available.
When it comes to SLA Availability, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Essential 150 SLA Compensation
Is there compensation for service interruptions?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether the provider compensates for service disruptions.
When it comes to SLA Compensation, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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The percentage of time the network is operational.
When it comes to Uptime Percentage, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 0.1 % measurement.
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49 Highland Broadband Essential 150 0 Votes Medium
58 Internet Service Providers in this range High
The level of redundancy in the network to ensure service continuity during failures.
When it comes to Network Redundancy Level, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 9 score measurement.
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Highland Broadband Essential 150 Outage Frequency
How often do outages occur?
99 Highland Broadband Essential 150 0 Votes Rare
80 Internet Service Providers in this range Rare
The frequency at which service outages occur.
When it comes to Outage Frequency, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 19 score measurement.
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Highland Broadband Essential 150 Outage Duration
How long do outages last?
1 hours 0Votes
1.78 hours (Average)
The average duration of service outages.
When it comes to Outage Duration, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 0.8 hours measurement.
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The reliability of the network during peak usage times.
When it comes to Peak Usage Reliability, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 1.1 % measurement.
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How the provider manages network traffic to ensure quality.
When it comes to Traffic Management Method, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 40 score measurement.
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How well does the network perform during congestion?
90 % 0Votes
86.13 % (Average)
The level of performance during high traffic periods.
When it comes to Congestion Performance, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 3.9 % measurement.
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49 Highland Broadband Essential 150 0 Votes Medium
46 Internet Service Providers in this range Medium
The level of quality of service guaranteed by the provider.
When it comes to QoS Guarantee Level, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 3 score measurement.
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Highland Broadband Essential 150 Infrastructure Age
How old is the network infrastructure?
5 years 0Votes
5.53 years (Average)
The age of the network infrastructure.
When it comes to Infrastructure Age, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 0.5 years measurement.
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The service is compatible with VPNs, allowing users to secure their online privacy and access geo-restricted content. This means your VPN will work without issues on this broadband connection.
Whether the provider supports VPN usage to encrypt user traffic.
When it comes to VPN Compatibility, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9 score measurement.
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Highland Broadband Essential 150 Account Security Features
64 Internet Service Providers in this range Password Protection
Highland Broadband Essential 150
The service includes basic Password Protection for managing your account, which is a fundamental security measure. Users are encouraged to use strong, unique passwords for maximum security.
The security features in place to protect user accounts.
When it comes to Account Security Features, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5 score measurement.
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Highland Broadband Essential 150 Firewall Support
Is there firewall support?
Yes 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether the provider offers firewall protection for the network.
When it comes to Firewall Support, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 10 score measurement.
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Highland Broadband Essential 150 DDoS Protection
Is DDoS protection provided?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether the provider offers protection against Distributed Denial of Service (DDoS) attacks.
When it comes to DDoS Protection, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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78 Internet Service Providers in this range AES-256
The level of encryption used to protect data on the network.
When it comes to Encryption Standard, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 21 score measurement.
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50 Internet Service Providers in this range Minimal Logs
The provider's policy on logging user traffic and data.
When it comes to Traffic Logging Policy, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 1 score measurement.
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Highland Broadband Essential 150 Parental Control Availability
Is parental control available?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether the provider offers parental controls to monitor and restrict online content.
When it comes to Parental Control Availability, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Essential 150 DNS Filtering
Is DNS filtering enabled?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether the provider offers DNS filtering to block malicious or harmful websites.
When it comes to DNS Filtering, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Essential 150 WiFi Guest Network Support
Is there WiFi guest network support?
Yes 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether the provider offers support for setting up a guest WiFi network.
When it comes to WiFi Guest Network Support, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 11 score measurement.
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A rating based on how well the provider respects and protects user privacy.
When it comes to Privacy Policy Rating, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 9 score measurement.
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Customer Support 12
Highland Broadband Essential 150 Support Availability Hours
What are the support availability hours?
49 Highland Broadband Essential 150 0 Votes Business Hours
60 Internet Service Providers in this range Business Hours
Highland Broadband Essential 150
Customer support is available during Business Hours, meaning assistance can be sought during standard working times. For urgent issues outside these hours, online resources or FAQs might be available.
The hours during which customer support is available.
When it comes to Support Availability Hours, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 11 score measurement.
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42 Internet Service Providers in this range Phone, Email, Live Chat, Social Media
The available channels for contacting customer support.
When it comes to Support Channels, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 13 score measurement.
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Whether the provider offers remote troubleshooting for technical issues.
When it comes to Remote Troubleshooting Capability, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9 score measurement.
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Highland Broadband Essential 150 Chatbot Support
Is chatbot support available?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether the provider uses a chatbot to assist customers.
When it comes to Chatbot Support, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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A rating based on overall customer feedback regarding service quality.
When it comes to Customer Satisfaction Rating, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 33 score measurement.
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Highland Broadband Essential 150 Multilingual Support Availability
Is multilingual support available?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether the provider offers multilingual support for non-native speakers.
When it comes to Multilingual Support Availability, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Essential 150 Average Resolution Time
What is the average resolution time?
24 hours 0Votes
21.34 hours (Average)
The average time taken to resolve customer issues.
When it comes to Average Resolution Time, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 2.7 hours measurement.
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Highland Broadband Essential 150 Technician Response Time
How quickly do technicians respond?
24 hours 0Votes
28.6 hours (Average)
The time taken for a technician to respond to a support request.
When it comes to Technician Response Time, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 4.6 hours measurement.
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Highland Broadband Essential 150 Warranty Claim Process
70 Internet Service Providers in this range Simple
The ease of the warranty claim process for customers.
When it comes to Warranty Claim Process, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 29 score measurement.
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Highland Broadband Essential 150 Support Quality Rating
How would you rate the support quality?
74 Highland Broadband Essential 150 0 Votes Good
69 Internet Service Providers in this range Good
A rating based on the overall quality of customer support provided.
When it comes to Support Quality Rating, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 5 score measurement.
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Highland Broadband Essential 150 Knowledge Base Quality
How would you rate the knowledge base?
49 Highland Broadband Essential 150 0 Votes Average
70 Internet Service Providers in this range Good
The quality of the self-help resources provided in the knowledge base.
When it comes to Knowledge Base Quality, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 21 score measurement.
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Highland Broadband Essential 150 Mobile App Support
Is mobile app support available?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether the provider offers a mobile app for managing the service.
When it comes to Mobile App Support, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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Contract & Policies 11
Highland Broadband Essential 150 Contract Type
What type of contract is offered?
29 Highland Broadband Essential 150 0 Votes Fixed Term
56 Internet Service Providers in this range Fixed Term
Highland Broadband Essential 150
The service is offered with a Fixed Term contract, which typically means a set duration, such as the 12 months mentioned in the contract duration. This often comes with a stable price for the term.
The type of contract offered for the service.
When it comes to Contract Type, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 27 score measurement.
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The service requires a 12 months contract duration, which is a common period for broadband plans. This fixed term ensures a consistent price for the specified period.
The duration for which the contract is valid.
When it comes to Contract Duration, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 1.9 months measurement.
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Highland Broadband Essential 150 Acceptable Use Restrictions
What are the acceptable use restrictions?
49 Highland Broadband Essential 150 0 Votes Fair Use
52 Internet Service Providers in this range Fair Use
Highland Broadband Essential 150
The service operates under a Fair Use policy, which means while data is unlimited, excessive usage that negatively impacts other users might be managed. This prevents network abuse while ensuring general unlimited usage.
The rules or restrictions placed on how the service can be used.
When it comes to Acceptable Use Restrictions, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 3 score measurement.
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Highland Broadband Essential 150 Early Termination Fee
What is the early termination fee?
74 Highland Broadband Essential 150 0 Votes Depends on the remaining contract length
27 Internet Service Providers in this range $0
Highland Broadband Essential 150
Most ISPs charge an early termination fee if a customer cancels their contract before the agreed-upon term, to recover costs associated with equipment and setup. The exact fee would depend on the remaining contract length.
The fee charged if the contract is terminated before the agreed-upon date.
When it comes to Early Termination Fee, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 47 score measurement.
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The period during which the monthly rate is locked in.
When it comes to Rate Lock Duration, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9.3 months measurement.
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Whether the provider guarantees a specific internet speed.
When it comes to Speed Guarantee Policy, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 26 score measurement.
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99 Highland Broadband Essential 150 0 Votes 30 days
56 Internet Service Providers in this range 30 days
The policy governing the cancellation of the service.
When it comes to Cancellation Policy, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 43 score measurement.
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Highland Broadband Essential 150 Overdue Policy
What is the overdue policy?
69 Highland Broadband Essential 150 0 Votes Late Fee, Service Suspension
62 Internet Service Providers in this range Late Fee, Service Suspension
The policy regarding overdue payments and late fees.
When it comes to Overdue Policy, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 7 score measurement.
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Whether the contract automatically renews after the initial term.
When it comes to Auto-Renewal Policy, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9 score measurement.
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53 Internet Service Providers in this range Fee-based
The policy for moving the service to a new location.
When it comes to Relocation Policy, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 16 score measurement.
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Highland Broadband Essential 150 Pause Service Option
Can the service be paused?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether the provider allows customers to pause their service temporarily.
When it comes to Pause Service Option, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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Additional Features & Add-Ons 12
Highland Broadband Essential 150 Public IP
Is a public IP available?
Yes 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Highland Broadband Essential 150
This indicates that the service provides a public IP address, which allows devices on your network to be directly accessible from the internet. This is beneficial for self-hosting servers or remote access.
Whether the account receives a true public IP address
When it comes to Public IP, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 14 score measurement.
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Highland Broadband Essential 150 Static IP
Is a static IP available?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether a static IP can be added to the service
When it comes to Static IP, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Essential 150 Web Hosting Add-On
Is web hosting offered?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Ability to add basic hosting or website space
When it comes to Web Hosting Add-On, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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Whether internet can be bundled with VoIP or phone service
When it comes to Phone Bundle Compatibility, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 18 score measurement.
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Highland Broadband Essential 150 Mobile Plan Bundle
Is a mobile bundle available?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether users can combine home internet with mobile plans
When it comes to Mobile Plan Bundle, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Essential 150 Smart Home Integration
Is smart home integration supported?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Support for ISP-provided smart devices or automation
When it comes to Smart Home Integration, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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When it comes to Gaming Optimization Feature, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Essential 150 Loyalty Rewards
Are loyalty rewards offered?
No 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Perks for long-term subscribers like discounts or upgrades
When it comes to Loyalty Rewards, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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Highland Broadband Essential 150 Seasonal Promo
Are seasonal promos available?
Yes 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether the ISP regularly offers seasonal discounts or promos
When it comes to Seasonal Promo, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 10 score measurement.
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0 Internet Service Providers in this range Monthly
Highland Broadband Essential 150
Billing for this service is on a Monthly cycle, which is standard for most internet service providers. This allows for predictable payments and easier budgeting.
Defines how often customers are billed
When it comes to Billing Cycle, Highland Broadband Essential 150 ◉ is same as Internet Service Provider in this range ◉ .
Don’t keep it to yourself — be the first to react and review the Billing Cycle on Highland Broadband Essential 150 ◉ and help others decide!
Highland Broadband Essential 150 Payment Methods
Which payment methods are supported?
64 Highland Broadband Essential 150 0 Votes Credit Card, Debit Card, Bank Transfer
57 Internet Service Providers in this range Credit Card, Debit Card, Bank Transfer
Ways customers can pay their bill
When it comes to Payment Methods, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 7 score measurement.
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Highland Broadband Essential 150 Auto-Pay
Is auto-pay supported?
Yes 0Votes Highland Broadband Essential 150
Yes Internet Service Providers in this range
Whether automatic payments are available
When it comes to Auto-Pay, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9 score measurement.
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Highland Broadband Essential 150 Price Adjustment Frequency
18 Internet Service Providers in this range Annual
How often the ISP changes its pricing
When it comes to Price Adjustment Frequency, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 14 score measurement.
Don’t keep it to yourself — be the first to react and review the Price Adjustment Frequency on Highland Broadband Essential 150 ◉ and help others decide!
When it comes to Promotional Price Duration, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 11.4 months measurement.
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Highland Broadband Essential 150 Bill Transparency Rating
What is the bill transparency rating?
99 Highland Broadband Essential 150 0 Votes High
79 Internet Service Providers in this range High
How clearly the bill shows charges and fees
When it comes to Bill Transparency Rating, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 20 score measurement.
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Highland Broadband Essential 150 Bill Notification Method
How are bill notifications sent?
59 Highland Broadband Essential 150 0 Votes Email
59 Internet Service Providers in this range Email
How customers are notified about new bills
When it comes to Bill Notification Method, Highland Broadband Essential 150 ◉ is same as Internet Service Provider in this range ◉ .
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49 Highland Broadband Essential 150 0 Votes Standard
58 Internet Service Providers in this range Standard
How clearly taxes and fees are itemized
When it comes to Tax & Fee Breakdown Detail, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ , delivering equal 9 score measurement.
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Ability to manage multiple accounts under one profile
When it comes to Multi-Account Management, Highland Broadband Essential 150 ◉ is worse than Internet Service Provider in this range ◉ .
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When it comes to Subscription Management Tools, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 10 score measurement.
Don’t keep it to yourself — be the first to react and review the Subscription Management Tools on Highland Broadband Essential 150 ◉ and help others decide!
When it comes to Paperless Billing, Highland Broadband Essential 150 ◉ is better than Internet Service Provider in this range ◉ , delivering higher 9 score measurement.
Don’t keep it to yourself — be the first to react and review the Paperless Billing on Highland Broadband Essential 150 ◉ and help others decide!
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